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Out-of-court settlement for consumers
Arbitration body for financial disputes arising from financial services agreements
ICM is a member of the “Verband unabhängiger Vermögensverwalter Deutschland e. V.” (Association of Independent Asset Managers Germany e. V.) and takes part in the consumer dispute resolution procedure of the arbitration board of the Association of Independent Asset Managers Germany e. V.. There a customer who is a consumer (see § 13 BGB), has the possibility to settle a dispute with ICM by calling the arbitration body of the Association under VuV Ombuds service, Stresemannallee 30, 60596 Frankfurt am Main,http://vuv-ombudsstelle.de/. More information can be found on the VuV website at www.vuv.de or the link above. Upon request, ICM will provide the customer with further information.
The arbitrationrequest shall be in writing (eg by letter, fax or e-mail) and has to be sent to
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